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FAQ

Can we pay for sessions in bulk, or can we pay for sessions as we go?

Of course you can! We know that everyone has different financial situations and therefore we are more than happy for you to pay for sessions as you go or to pay in advance for a set amount of sessions. When sessions are booked as a bulk of 6 sessions we will discount this to £275.

What times can I book sessions in for and how often?

We have fixed time slots throughout the day and in to the evenings. Typically we have session availability during the week but we do not work on weekends.

All counselling sessions are carried out on a weekly basis and we ask for a minimum of six weekly sessions initially, however we do understand that this isn't always possible so do please talk to us if this might be difficult for you.   After this point you may continue weekly or discuss other options that may work better for you.

We also now offer single sessions and clay conversation sessions, lasting one and a half hours for those over the age of 18.

Why do you charge £50 an hour?

Currently we feel that this price recognises the skills, experience and training our staff have undertaken whilst still remaining as affordable as possible to a wide range of people. We have to also take in to account the costs needed to remain ethically trained, supervised and resourced to deliver our counselling sessions alongside that of running our premises.  Please see below for other ways of funding this if needed.

Will you come to my TAC, TAF, review meeting etc.?

Yes, we can. Although we do still charge £50 an hour for meetings.

Will you write reports for my social worker, school, CAMHS worker etc.?

Yes, we can. Although we do still charge £50 an hour for report writing or £25 for half an hour.

 

I'm struggling to pay the fees, is there anywhere I can go for help?

You may also be able to gain support with funding in the following ways:

  • If your child is involved with social services or has a social worker.

  • If you or your child are in receipt of DLA (Disability Living Allowance) or PIP (Personal Independence Payment) which can be used to pay towards such things as therapy and counselling. 

  • You may also want to talk to your child's school about how they can support you as schools can also buy in to our services and help can sometimes be provided through Early Help.

  • Some charities may also be willing to help with such costs.

Is your building accessible?

We believe it is however we do not have any disabilities ourselves so would not want to presume it can meet your individual needs.  Our rooms are all located on the ground floor and we have a waiting room.  Our toilets however are standard toilets and so room and equipment inside them might be an issue.  Please do talk to us if you have concerns.

Why do you have such an in-depth risk assessment?

We ask for a risk assessment from anybody who uses the services of the Youth Intervention Centre so that we can be aware of, and meet the needs of, any person attending as thoroughly and appropriately as possible. It also allows us to make sure we are safeguarding the person, other people and our staff to our best ability at all times.

Do not worry if you answer yes to some questions - you will never be judged! 

In some rare cases we may feel that we are not the most appropriate support for you or your young person and that we may not be able to meet the needs successfully. This is a rare situation, however, if it happens we will make sure to signpost you to more appropriate support.

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