These are unprecedented times and the lockdown over the last few months has had a wide and varied affect on all. Here at YIC we have taken the pandemic very seriously. When the lockdown was announced we closed our site and assessed all our clients on an individual basis. We discussed our thoughts with our clients and parent/carers where necessary and kept in touch throughout. When the measures for easing lockdown were announced we started to think about how to re-introduce our vital face to face sessions and have, over the last few weeks, introduced a phased return. We are pleased to announce that all clients, with effect from the 6th July, have been given the option to come back to the office for their counselling sessions.
We continue to monitor the situation closely and have put some new rules in place:
No parents/carers are allowed to stay on the premises.
Please notify us as soon as possible of any COVID 19 symptoms and DO NOT attend your session
No drinks will be offered, please do bring your own if needed.
Hands must be washed on entry. Soap and paper towels are provided along with hand sanitiser for anyone who may be struggling with this regime.
Prompt time keeping must be adhered to; if you arrive too early please wait outside the building until a couple of minutes before your time slot.
All payments to be made by bank transfer where possible.
We have changed our appointment times and given ourselves slightly longer between each client to enable us to thoroughly clean. The rooms, surfaces, door handles, tools and resources are all wiped down and aired as much as possible and our rooms have been changed to enable social distancing.
We do not insist that you wear a mask but if you wish to then please do.
If you have any questions then please do ask, we are more than happy to chat through any concerns you may have.
This information may be updated as needed in-line with the government's guidance in dealing with the pandemic.
Any major updates such as the temporary closing of the YIC Centre will be mentioned on the website, Facebook and Instagram pages and those who are already clients with us will be contacted personally.